tqm

The RAC approach to TQM addresses both technical and cultural issues, stressing the importance of "team" in the TQM effort. RAC's approach, which stresses variability reduction, is the key to continuous process improvement.

It has often come to my mind how to measure an organization success in implementing TQM. If we take the above organizations as a benchmark, all of them are winners of the Baldrige Award.What does it takes for these company to be successful in implementing TQM?

The most ardent adherents of quality are finding that TQM does not readily blend with wave after wave of restructuring, downsizing and re-engineering. And the challenge of developing products and bringing them, to market even more swiftly.